EFFECTIVE DATE: 3/11/24
Diagrid privacy policy
At Diagrid Inc. ("Diagrid", "Company" or "we"), we take your privacy and the security of data seriously. This Privacy Policy is established to help advise you about how we treat your personal data. By using or accessing our Services (inclusive of our website located at https://www.diagrid.io/), you acknowledge awareness of the practices and policies outlined below, and hereby consent that we will collect, use, and share your personal data as described in this Privacy Policy.
Remember that use of our Services is at all times subject to and as further defined within our Terms of Use and, as applicable, our Terms of Service, which incorporates this Privacy Policy. Any terms used in this Policy that are otherwise undefined have the definitions given to them in our Terms of Use and Terms of Service.
As we grow and expand our Services, we may modify this Privacy Policy from time to time. When material modifications are made, we will endeavor to alert you to any such changes by placing a notice on the Company website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or haven't provided us with a valid email address), those legal notices will still govern your use of the Services. If you use the Services after any changes to the Privacy Policy have been published on our website, you consent and agree to all of the changes.
What this Privacy Policy Covers
Our Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means information that identifies or relates to a particular individual and includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. Our Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category of Personal Data | Examples |
|---|---|
| Profile or Contact Data | First and last name, Email address, Phone numbers |
| Device/IP Data | IP Address, Device ID, Type of device/operating system/browser |
| Web Analytics | Web page interactions, Referring webpage/source, Non-identifiable request IDs |
| Geolocation Data | IP address-based location information, Specific device location data |
Categories of Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
- When you provide such information directly to us.
- When you create an account or use our interactive tools and Services.
- When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
- When you send us an email or otherwise contacts us.
- When you use the Services and such information is collected automatically.
- Through Cookies.
- If you use a location-enabled browser, we may receive information about your location.
Our Business Purposes for Collecting or Disclosing Personal Data
- Creating and managing your account or other user profiles.
- Providing you with the products, services or information you request.
- Meeting or fulfilling the reason you provided the information to us.
- Providing support and assistance for the Services.
- Improving the Services, including testing, research, internal analytics and product development.
- Personalizing the Services, website content and communications based on your preferences.
- Doing fraud protection, security and debugging.
- Marketing and selling the Services.
- Responding to correspondence that we receive from you.
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process.
How We Disclose Your Personal Data
We disclose your Personal Data to categories of service providers and other parties listed in this section:
- Service Providers: Hosting, technology and communication providers; Security and fraud prevention consultants.
- Analytics Partners: Companies that track how users found or were referred to the Services; Companies that track how users interact with the Services.
- Business Partners: Businesses that you have a relationship with.
- Parties You Authorize: Third parties you access through the services.
Data Security
We endeavor to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on our Services, the type of Personal Data being collected and how we are processing that data. You should also help protect your data by selecting and protecting your password and/or other sign-on mechanism(s) with care; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, be aware that no method of transmitting data over the internet or storing data is completely secure.
Data Retention
We retain Personal Data about you for as long as reasonably necessary to provide you with our Services or otherwise in support of our business or commercial purposes for utilization of your Personal Data. When establishing a retention period for particular categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases, we retain Personal Data for a longer period, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or as is otherwise permitted or required by applicable law, rule or regulation.
Personal Data of Children
As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at legal@diagrid.io.
Your Rights
Access: You have the right to request certain information about our collection and use of your Personal Data over the past 12 months.
Deletion: You have the right to request that we delete the Personal Data that we have collected about you.
Correction: You have the right to request that we correct any inaccurate Personal Data we have collected about you.
Personal Data Sales Opt-Out: We will not sell your Personal Data, and have not done so over the last 12 months.
European Union and United Kingdom Data Subject Rights
If you are a resident of the European Union ("EU"), United Kingdom ("UK"), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (the "GDPR") with respect to your Personal Data. For more information about these rights, please email us at legal@diagrid.io.
The Services are hosted and operated in the United States ("U.S.") through Company and its service providers. By using the Services, you acknowledge that any Personal Data about you is being provided to Company in the U.S. and will be hosted on U.S. servers, and you authorize Company to transfer, store and process your information to and in the U.S., and possibly other countries.
Contact Information
If you have additional questions about this Privacy Policy, the methods in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
- https://www.diagrid.io
- legal@diagrid.io
- 30300 23rd Avenue Southwest, Federal Way, WA 98023